Privacy Policy

1. Introduction

777ba ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read this document carefully to understand our views and practices regarding your personal data and how we treat it.

This policy applies to all users who register, access, or use the 777ba platform, including our website at https://777ba.ws, our games, promotional content, and customer support services. By using our platform, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

When you create an account, place bets, make deposits or withdrawals, or contact our support team, we may collect the following categories of personal information:

• Identity data: full name, date of birth, username, and a government-issued identification document (for verification purposes).
• Contact data: email address, mobile phone number, and residential address (city and district within Bangladesh, e.g., Dhaka, Chittagong, Sylhet).
• Financial data: transaction history, deposit and withdrawal records, payment method identifiers (e.g., bKash account reference, Nagad wallet reference, Rocket number, Upay number, masked card details).
• Technical data: IP address, browser type and version, device type, operating system, and session duration logs.
• Behavioural data: pages visited, games played, bet amounts, game session history, and promotional content interactions.

We collect this information directly from you when you interact with our platform, automatically through cookies and server logs, and occasionally from third-party identity verification partners as required for regulatory compliance.

3. How We Use Your Information

777ba processes your personal data only for legitimate, clearly defined purposes. We use the information we collect for the following reasons:

• Account management: to create and maintain your 777ba account, verify your identity, and ensure the security and integrity of your account.
• Transaction processing: to process your deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, and to maintain accurate financial records.
• Customer support: to respond to your queries, complaints, or requests submitted through our support channels.
• Platform improvement: to analyse usage patterns, troubleshoot technical issues, and improve the overall experience of our games and betting services.
• Responsible Gaming compliance: to monitor gameplay behaviour and intervene when patterns suggest problem gambling, in line with our Responsible Gaming policy.
• Marketing communications: to send you relevant promotional offers, bonus notifications, and platform updates, strictly where you have opted in to receive such communications.

4. Sharing of Information

777ba does not sell, trade, or rent your personal data to third parties for their own marketing purposes. We may share your information only in the following limited circumstances:

• Service providers: we share data with trusted payment processors, identity verification agencies, and fraud prevention partners who are contractually bound to protect your information and use it only for the agreed purpose.
• Legal obligations: we may disclose your personal data when required by applicable law, court order, or regulatory authority, including anti-money laundering (AML) and know-your-customer (KYC) requirements.
• Business transfers: in the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction, subject to the same privacy protections as described in this policy.

5. Payment Data & Financial Security

All financial transactions on the 777ba platform — including deposits via bKash, Nagad, Rocket, and Upay, as well as card payments through Visa and Mastercard — are processed through encrypted, PCI-compliant payment gateways. 777ba does not store full card numbers or mobile banking PINs on its servers.

Transaction records are retained in a secure, access-controlled financial database. Only authorised personnel with a legitimate operational need may access these records, and all such access is logged and audited.

6. Cookies and Tracking Technologies

777ba uses cookies and similar tracking technologies on its platform to improve functionality and user experience. We use the following types of cookies:

• Essential cookies: these are required for the platform to function correctly, such as maintaining your login session and ensuring secure transactions.
• Analytics cookies: these help us understand how users navigate the platform, which pages are most visited, and where technical improvements are needed.
• Preference cookies: these store your language and notification preferences so your experience remains consistent across sessions.

You may disable non-essential cookies through your browser settings. Please note that disabling essential cookies may affect your ability to log in or use certain platform features. We do not use cookies for cross-site behavioural advertising.

7. Data Retention

777ba retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, including satisfying any legal, regulatory, accounting, or reporting obligations. Account data is generally retained for a minimum period following account closure as required by applicable financial record-keeping standards.

When your data is no longer required, we ensure it is securely deleted or anonymised so that it can no longer be associated with your identity. Backup copies of data are retained in encrypted storage for a limited additional period as a safeguard against data loss.

8. Your Rights

As a user of the 777ba platform, you have the following rights with respect to your personal data:

• Right of access: you may request a copy of the personal data we hold about you, free of charge, by contacting our support team.
• Right to rectification: if any data we hold about you is inaccurate or incomplete, you have the right to request that we correct or update it.
• Right to erasure: subject to legal retention requirements, you may request the deletion of your personal data from our systems by submitting a written request to our support team.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time, and we will cease such processing immediately upon receipt of your objection.
• Right to withdraw consent: where we process your data on the basis of your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

To exercise any of the above rights, please contact us at [email protected]. We aim to respond to all valid requests within 30 days.

9. Data Security

777ba implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include SSL/TLS encryption of all data in transit, access control policies restricting data access to authorised personnel only, regular security audits and vulnerability assessments, and secure encrypted storage for all sensitive data at rest.

While we take all reasonable precautions to protect your data, no internet transmission or electronic storage system is entirely risk-free. If you believe your account has been compromised, please contact our support team immediately at [email protected].

10. Age Restriction and Minors

The 777ba platform is strictly intended for adults aged 21 and above. We do not knowingly collect, store, or process personal data from individuals under the age of 21. If you are under 21 years of age, you must not use this platform, create an account, or provide any personal information.

11. Changes to This Privacy Policy

777ba reserves the right to update or amend this Privacy Policy at any time. When we make material changes to this policy, we will notify registered users by posting a prominent notice on the platform and, where appropriate, via email. The date of the most recent revision will always be clearly displayed at the top of this page.

Your continued use of the 777ba platform after any changes to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 777ba handles your personal data, please do not hesitate to get in touch with our support team. We are committed to resolving privacy-related queries promptly and transparently.

You can reach us by email at [email protected]. Our support team is available 24/7 and aims to respond to all privacy-related requests within 30 days of receipt.